PCSecurityShield is seeking a highly motivated individual that can work within our customer service department.  This position is ideal for someone ready to take charge of their career and grow with our company.

This is a full time position that includes sick days and vacation days.  Hours are open to daytime/evening/weekend shifts.  Our hours range M-Sun.. 8am-12pm.  We are hiring for ALL shifts!.

Job Responsibilities Include:

• Ability to answer customer questions and solve issues regarding PCSecurityShield software, provide technical support, and resolve day to day customer service requests.
• Provide customers with fast, thorough, and enthusiastic responses, and provide complete follow through when necessary.
• Answer customer questions via in bound calls and emails.
• Effective communication, verbal and written, is a must.
• Individual must have superior judgment as to when to seek assistance on higher level technical assistance.
• Other duties will arise.  PCSecurityShield employees must be open to wearing many hats.  The ability to be a team player is critical to your success within this company.

Job Qualifications Include:

• Applicant must be able to multi-task and have the ability to prioritize work flow.
• This individual must demonstrate flexibility and be open to adapt to change.
• Applicant must always be team player and have a positive attitude!
• Individual must be able to show empathy and enthusiasm to our customers.
• Providing extraordinary customer service is a necessity.  It is important to know what our customer wants, be attentive to detail, and maintain outstanding telephone and email etiquette.
• Individual should demonstrate great problem solving skills, work independently and as a team, and have the ability to use good judgment.

About Us:

Our company is young and progressive.  We  have a strong presence within the Internet marketing arena that continues to develop as we grow our security software and daily deal websites.  We offer all of our employees the ability to learn, develop and advance within the company.  We are a business that shies away from “corporate politics” and prefers to create a casual and fun work environment that makes employees enjoy working within our establishment. 

The Perks:

We offer a competitive salary, based upon your experience, 2 weeks paid vacation, sick days, health and dental insurance as well as discounts on any product inventory that we bring in!